Please note that items shipped outside of the United States may be subject to shipping fees, import duties, taxes, and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Please allow 1-2 business days for your order to be fulfilled. All packages are tracked, so make sure you keep an eye out for any updates on the delivery date. Feel free to contact us if you have any questions.
Tracking Numbers are sent to the email provided when placing the order. Please allow 24hrs for the tracking details to be updated.
You can DM us on our Instagram @liliumcrystals, or you can email us at hello@liliumcrystals.com.
Refund Policy: All sales are FINAL. If an item arrives broken, please contact us within 24hrs of receiving your package and provide picture proof. We'll be happy to help! *Unfortunately we are not responsible for any lost packages during transit. You will need to contact your local post office for more information.
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Hand-Selected, Every Time.
We believe in originality and the unique beauty that every crystal and being has on this Earth. Because of this, we hand-select every single crystal in the shop to make sure they are unique, high-quality, and REAL. Just like you and me ;)
